Privacy Policy

1. Who We Are

Trader Quotes operates the website traderquotes.co.uk (the "Site"). We are a sole trader business operating in the United Kingdom.

For the purposes of UK data protection law, we are the data controller of the personal information collected through this Site.

We are registered with the Information Commissioner's Office (ICO). Our ICO registration number is ZC159276.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at: hello@traderquotes.co.uk

2. What Data We Collect

When you submit a quote request through our Site, we collect the following personal information:

We do not collect any special category data (such as health information, financial details, or payment card numbers).

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• Connecting you with tradespeople — your request is passed to Bark.com so that local tradespeople can respond to your enquiry
• Lead verification — to confirm that enquiries are genuine and meet the quality standards required by our partner platforms
• Fraud prevention — IP addresses, timestamps and browser information are used to detect and prevent fraudulent or duplicate submissions
• Legal compliance — to comply with our obligations under applicable UK law

We do not use your data to send marketing emails, add you to mailing lists, or profile you for advertising purposes.

4. Legal Basis for Processing

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on the following:

• Contractual necessity (Article 6(1)(b)) — processing is necessary to fulfil your request to be matched with local tradespeople
• Legitimate interests (Article 6(1)(f)) — for fraud prevention and lead quality verification, which is also in your interest as a user
• Consent (Article 6(1)(a)) — where you have ticked to agree to be contacted by tradespeople and our partners

5. Who We Share Your Data With

We share your personal data with the following third parties:

Bark.com (via Awin)

Your enquiry details are passed to Bark.com, operated by Bark.com Global Limited, so that local tradespeople on their platform can respond to your request. Bark.com acts as an independent data controller once your data is received. Their privacy policy is available at bark.com/en/gb/privacy.

Awin (Affiliate Window)

We use Awin's affiliate tracking platform to manage our relationship with Bark.com. Awin may process technical data (such as clicks and referral information) as part of this. Their privacy policy is available at awin.com/gb/legal.

Hosting Provider (IONOS)

Our website is hosted by IONOS SE. As our hosting provider, IONOS processes data that passes through our server (including IP addresses and form submissions) as a data processor on our behalf.

We do not sell, rent, or trade your personal data to any other third parties, data brokers, or unrelated marketing organisations.

6. How Long We Keep Your Data

We retain personal data submitted through the Site for a maximum of 12 months from the date of submission, after which it is securely deleted.

We may retain anonymised, aggregated data (which cannot identify you) for longer periods for statistical and business analysis purposes.

If you ask us to delete your data before this period, we will do so within 30 days unless we are legally required to retain it.

7. Your Rights

Under UK GDPR and the Data Protection Act 2018, you have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate or incomplete data
• Right to erasure — you can ask us to delete your personal data ("right to be forgotten")
• Right to restrict processing — you can ask us to limit how we use your data in certain circumstances
• Right to data portability — you can ask for your data in a structured, machine-readable format
• Right to object — you can object to processing based on legitimate interests
• Right to withdraw consent — where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, email us at hello@traderquotes.co.uk. We will respond within 30 days.

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

Our Site uses the following cookies and similar technologies:

We do not use advertising, retargeting, or analytics cookies at this time. If this changes, this policy will be updated and your consent will be sought where required.

You can control cookies through your browser settings. Disabling cookies may affect how the site functions.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our Site is served over HTTPS (SSL encryption) and access to any stored data is restricted.

No method of transmission over the internet is 100% secure. While we do our best to protect your data, we cannot guarantee absolute security.

10. Age Restrictions

Our Site is intended for use by adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you believe someone under 18 has submitted data through our Site, please contact us immediately at hello@traderquotes.co.uk and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always show when it was last revised.

For significant changes, we will take reasonable steps to notify users where possible.

12. Contact Us